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Custom Domain Setup

Justin Yan avatar
Written by Justin Yan
Updated yesterday

You can connect a custom domain to your Frontly app by following the steps below. The setup differs slightly depending on whether you are pointing a subdomain (e.g. app.example.com) or a root domain (e.g. example.com).


Root Domain Setup (e.g. example.com)

If you want to point your entire root domain (like example.com) to your Frontly app, follow these steps:

  1. Go to your domain host.

  2. Create a CNAME record with the following values:

    • Type: CNAME

    • Name: www

    • Value: cname.vercel-dns.com

  3. Redirect your root domain to www using domain forwarding or aliasing. Most registrars offer a redirect option from example.com to www.example.com.

  4. In your Frontly app, enter www.example.com as your custom domain and save.


Subdomain Setup (e.g. app.example.com)

  1. Go to your domain host (e.g. GoDaddy, Namecheap, etc.).

  2. Create an A record with the following values:

    • Type: A

    • Name: app (or your chosen subdomain prefix)

    • Value: 76.76.21.21 (Vercel’s static IP address)

  3. In your Frontly app, open the Settings panel and scroll to the Custom Domain section.

  4. Enter your full subdomain (e.g. app.example.com) into the field and save.


Domain Verification

After you’ve added your A or CNAME record and saved your custom domain in Frontly, verification usually happens within a few minutes, though it may take up to 24 hours for DNS records to propagate depending on your domain host.

If the domain doesn’t connect within 24 hours, double-check your DNS configuration and ensure your records are set exactly as shown above. Otherwise, just reach out to our Support team and we'll try to help!

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